Are you interested in raising your service standard?

Our Three Focus Points


Consistency

To ensure consistency of your hotel’s desired service standards. To ensure that 9+ service is provided to all hotel guests on a daily basis. It is grounded on the NPS guest service rating system.

Continuous Improvements

We strive on continuous improvements of your hotel based on your hotel’s objectives and through our tailored learning modules and guidance.

Compliance

By being in accordance with our established service standard audits & guidelines, we ensure your boutique hotel service objectives is achieved.

Our Services

Opn SpacesBoutique Hotel

What makes us different?

Who We Are

We are a dynamic hospitality management company focused on quality assurance for small to medium-sized hotels in the Caribbean region. We provide customized quality assurance assessment audits, benchmarking analysis and trainings.

Our Vision

To create structure within the hotel boutique hotel industry in the Caribbean.

Our Mission

By Focusing on 9+ guest service standards, continuous improvement and compliance.

Let’s Connect!

RAISING THE QUALITY STANDARD IN THE HOTEL INDUSTRY IN THE CARIBBEAN

Our Information:

  • Mobile: (+297) 593 1109
  • Email: Info@hqassurance.com
  • Our Services: Anonymous on-site inspections, benchmarking, Trainings, gastronomical experiences

Hospitality Quality Assurance, LLC | Aruba Chamber of Commerce: H45862.0 | Copyright 2022 | info@hqassurance.com